Inbound Order/Entry Capabilities
- Individual Item or Catalog Order Entry
- Lead Capture
- Web Site Processing
- Taking Reservations
- Help Desk Functions
- Schedule Appointments
- Dealer Locate Inquiries
Order/Entry Features:
Professional Scripting - Elaborate scripting is designed with decision tree software to ensure that every call will be handled in a consistent professional manor.
Secure Back-up Dependability - Every order is time stamped, issued a unique order number for tracking and recorded digitally for quality control.
Selective Information Transfer - You may receive orders by fax, e-mail or file transfer along with a summary report for each batch of orders.
Custom Reports - Custom reports can be created to provide specific data about call and order activity.
